Got a question?

We have compiled a list of articles and common questions that we hear from our customers. Ask or enter a search term below for quick results.

Note: If you can't find what you're looking for; try this custom search.

Display
Name Last Ticket No. Of Tickets
19
Currency conversion in paypal and notification email
27 April 2015
17
1
Did you have [buy user points with joobi] the plugin
28 April 2015
175
Barter system inquiry
15 April 2015
30
Pre-sales, multi-vendor
27 April 2015
1008
Can I do this with Joobi products?
27 April 2015
1966
What requirements or format you need to Budget the configuration of our site
13 February 2015
127
There are no mailings to be sent on this time.
28 April 2015
8821
JCenter doesn't work on Wordpress
28 April 2015
857
Product list module
28 April 2015
3137
Commission page
13 April 2015
64
Order placed by customer does not appear
27 April 2015
297
Users unable to view full articles
27 April 2015
572
35
I create tickets, they do no appear in the report to assign them...
21 April 2015
297
I can't seem to sign up to YOUR Joobi Affiliate Program
5 February 2015
17

Friendly Reminder

Joobi uses "evaluate before you buy" approach, we do NOT issue refunds after a subscription is purchased.
All basic plan (3 months) includes a back-link to Joobi.co

Business Hours

Monday to Friday—7:00 to 21:00 (GMT)

We are closed on weekends.


Contact Support

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Tips for Getting Help

  • Paid Customers are prioritized.
    • Top: Ultimate Users
    • High: Premium Users
    • Medium: Standard & Basic
    • Medium: Free Trial (30 days Free support only)
  • Be resourceful. Please search the Documentation, Forum, and Ticket system
  • Provide as much information about your site environments (PHP, Joomla, jCenter version...)
  • One issue per ticket. Duplicating your submission delays responses.
  • Be specific. The more information the better.
  • Be polite. Being mean doesn't encourage us to help.
  • Be patient. We are helping lots of people.
  • Looking for immediate answers? What you need to do