At Joobi we offer a wide range of software analysis and delivers concrete and feasible solutions to web enterprises to work on web-related problems and help them run their business smoothly.
We understand that there is no universal application that can fulfill the requirements of every online business owner on the planet. Our applications are fully loaded with powerful features-all specifically designed to help entrepreneurs grow and delight their customers.
But what should you do if you need something special and unique? In that case we have a customization service solution for you.
Minimum Rate: $35-50 USD/Hour depending on your project complexity. However if project will take more than 3 hours of our time, we'll use a fixed rate base on your deadline.
Our development service covers the following tasks:
(1) Implementation of new features
(2) Integration with other third party applications
(3) Development of new applications within Joomla or any other platforms
Before we can start the development we will need you to provide the following:
(1) Detailed specification of your requirements
(2) Your credentials — we require you to provide us all necessary API information and credentials to start the integration. (for payment and shipping integration)
(3) Full custom development payment — we don't accept projects that are not paid full price.
(4) All request submitted will be examined and defined if we can take the development work for you or we will forward your request to some partner development companies.
We understand that there is a fine line between what is considered to be a support and customization. In general, if a customization assistance requires 2-5 minutes of our time, we’ll be glad to assist you. However, if your question requires more than that amount of time, our developer well need to spend a lot of his time assisting your request rather than building new features and enhancements into the product itself.
Minimum Rate: $40 USD/Hour (minimum 30 minutes)
Base on you requirements, the developer will give you a quote and payment must be done before the service will start.
Joobi developer will give you the best time to start base on the availability of the developers during our working hours (7:00 -21:00 GMT).
Customization guidance service covers the following tasks: :
- We will point you to the correct files to implement your custom code
- We will give you guidance to on how to do the specific implementation you want to do
- We can also give you code samples or assist you in correcting the code you wrote if necessary
Note: This service does not include customization work for Joobi developers, means we do not write the code for you. It is expected that you have enough knowledge for the following ( PHP, JS, Joomla, CSS, HTML) to achieve your requirements. Otherwise if you want us to do the work for you, please check our Custom Development Service.
Installation, Update and setup service
Minimum Rate: $20 USD/hour (minimum 1 hour)
Duration:1-5 Hours / website depending on the complexity of the requirements.
The minimum time need to be paid before the service will start
Installation is always free to users with Standard and higher plans for 1 website URL. However if you want us to install to 2 or more of your websites, our installation service can be a solution for you. With our installation and setup service you can avoid technical problems from the very start, problems that could disappoint you.
Update Service - We expect everyone to keep their software update-to-date all the time to get the latest enhancements, obviously some of our users fail to follow this simple rule. This service is designed for users who missed 8 months to 2 years of software update and is having difficulty to update to the latest version.
The update service is not Free even you have an active subscription.
Setup- Joobi experienced professionals can assist you with setup and configuration base on your requirements. Having said that, we can only setup for features which are available in the current stable release version. No coding and/or third party integration is included.
Our installation service covers the following steps:
- Installation of your purchased Joobi applications
- Setup and configure all application to work base on your requirements
Before we can proceed with installation service we will need you to provide:
- Detailed requirements—specific application setup
- Access to your website administrator area
- Full installation service payment
Installation and setup service does not include the following:
- Data entry
- Setup third party components
- Design improvements
- CSS issue fixing from third party overrides
- Joomla training
- Custom functionality add-on
Have 3rd party software that you need to communicate with Infusionsoft? We can help you.
Want to know if Joobi is a good fit for your needs? Contact us via live chat or ticket system for a FREE consultation with one of our experts.
What should I do after the custom services has been completed?
Once we deliver the above services, you have 42 hours to check if everything is working the way you want it. Once you confirmed everything is working, we consider your project a sucess.
In any case you change some setup that cause the application to malfunction, we will charge you for an additional hourly rate to reconfigure the application. If a bug cause the application to malfunction then we will fix it for you—for free.
How to request a quote?
Please submit a ticket and select Consultation Services in the category selection with your complete development requirements. A member of our team will contact you regarding your request.
We'll do our best to get back to you within 24 hours. It might take a bit longer depending on the request, but we try hard not to keep you waiting longer than 72 hours.