Ticket : Ticket No Response #1R6QB2-14N9

Ticket No Response
Status: Solved
ID: 1R6QB2-14N9
Hi there, I have submitted a ticket and it has been pending for 3 days. Please kindly have a look of the issue as we need to use the jnews component for our newsletter of May. Also we try to talk to the live support but it is always offline. May I ask if there is no live support anymore? I would really like to try most of your products but maybe you need a better support system, otherwise you will just turn customers away.

Author: mikk@8bm.com.au
Created: 2 May 2012
Elapsed: 1 Years 2 Weeks

Replies	Details
Hi Can you give me the ticket id that you've submitted? Tell me also in what time zone you belong? Yes we still have an online support. Thanks. Kind regards, Diego	Replied: 3 May 2012 Response: 8 Hours 54 Minutes

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Ticket : Ticket No Response #1R6QB2-14N9

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